Customer service.
Such a simple concept that often gets turned into an oxymoron.
This week’s podcast includes several examples
of encounters with customer service. One ultimately had a happy ending,
but involved an investment of time that gave it diminished returns.
Another was a swift handling of an automated system, which I credit as a
minor victory. Finally, the longest segment deals with the bureaucracy
of collection agencies – voracious, tenacious, but unwavering in the
face of (unprovable) truth.
Our comedy bit this time around is
“Cholesterol.” Jon remembers the following, “For me that was a pretty
straight up reaction to all those happy "bad food" association ads that
were all over TV at the time – beef, eggs, milk, pork. Our soda parody,
FLAB COLA, had a little of that too.”
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